IT Break-Fix professional that has years of experience with PC's, Windows, networking, printers, scanners, Point of Sale systems, routers, modems, switches, telephony along with software drivers, and firmware update issues that can come from out dated versions. Also familiar with WiFi, and restoring email accounts, OneDrive, DropBox and other cloud based platforms for storage and retrieval of data. Proficient with MS Office version through Microsoft/Office365. Urpreneur. If I don't know it, I have the smarts to find it!