CEO & Founder swiftexperts.com, SWIFT consultant. Building independent community with focus on expertise in Financial messaging world especially with SWIFT products. Helping especially corporates joining SWIFT. Is it worth it? What are benefits?
SWIFT Certified Expert in implementation, integration and upgrade services for SWIFT products and solutions (Alliance Access, Alliance Entry, Alliance Messenger, Alliance RMA, SWIFTNet Link)
SWIFT Certified Expert in On-Boarding Swift's new customers.
Fantastic result. Sent me detailed summary of the conversation. Highly recommended.
Martin is known for swift assistance on SWIFT-related issues and problems. Has a professional and efficient way of working.
Martin is a SWIFT certified expert and responsible for the technical service platform Tieto SWIFT Service Bureau. He has had a key role in ensuring high quality of continuous services and streamlining technical customer configurations. Martin and the technical team responsible for the service platform work in close cooperation with customer’s service implementation team during the customer service implementation process. The team is also responsible for 2nd line support given to customer. This is a critical element as far as the overall customer experience is concerned. As one customer mentioned “the people working at Tieto helpdesk are very proactive and easy to approach, and they also provide fast and friendly service. You always get help when you need it.”