Program Manager for Cloud Operations @ Aspect. Prior experience include Sales management and sales operations @ Dell. Sports geek entrepreneur. Social media certified. Customercentric guru.
In my short career i've moved up the chain and been promoted 8 different times in the first 9 years of my career. What you'll learn is how I was able to accomplish such quick success by hard work, advocating for yourself, picking the right mentors, and putting yourself in the right position at the right time.
I've been in customer facing roles my whole career. The reason is simple, I get the most satisfaction in seeing a customer succeed. One of the best ways to ensure that occurs is effective engagement. Customer often feel neglected in some cases. I can provide advice on how to properly engage and communication with customers in a multitude of scenarios including proactive engagement, reactive, as well as reengaging after challenges. My experiences can also help in escalation management and how to ensure the partnership stay strong.
I graduated with a degree bachelors in communications with a focus radio and television. Sports has always been my passion so my initial focus turned broadcasting. While that career path didn't pan out the experience I've gained in being able to communicate both publicly and individually has been my largest reason for success. From sales meetings and presentations to speaking to executives, to speaking to a crowd I can provide tips and advice on how to effectively communicate your message.
I started off an entry level sales agent for Dell inc, selling computers to consumers all the way to selling complex infrastructure to Fortune 500 corporations. What I can offer is advice on how to solution sell to any customer any size by staying focused on the customers objectives and not just yours. Learn how to focus on their goals to help you achieve yours through a successful partnership