Unlock Your Organization’s Potential With a Unique Blend of Expertise & Empathy

Mark Harling

Nantes
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I am an innovative operational excellence and strategic change management professional with a unique blend of technical expertise and emotional intelligence, committed to fostering continual learning and driving growth. I possess a natural ability to identify and solve underlying problems, creating leading-edge visions that enhance productivity, improve employee wellbeing, and foster flourishing business and employee cultures. Over the past 10 years, I have developed a unique blend of technical expertise in engineering and manufacturing from various industries such as automotive, medical, and aeronautical, along with emotional intelligence from my training in therapy. This has equipped me with the skills to drive efficiency and improvement, champion change, and apply a strategic yet holistic approach to complex project management systems and strategies. As a lifelong learner, I am committed to both personal and professional growth. My core skills include: Process Engineering & Continuous Improvement: 20 years of experience in performance improvement, applying methodologies like Lean Manufacturing, Six Sigma, and the Theory of Constraints across various industries such as automotive, aerospace, consumer goods, and biotech. Complex Problem Solving: Diagnosing and resolving both technical and interpersonal issues, focusing on root cause analysis and implementing strategic solutions that address systemic challenges. Change Management & Organizational Transformation: Helping companies navigate through change by designing tailored transformation strategies that align with both human and technical needs, fostering sustainable growth and cultural shifts. Coaching & Capability Building: leadership development, team alignment, and building the autonomy of teams through on-the-job training and personalised support. Crisis Management & Complexity Handling: Managing high-stress crisis situations by analysing complex dynamics and crafting comprehensive action plans to stabilise operations. Team Development & Facilitation: Certified Lego® Serious Play® facilitator and offer workshops to enhance team cohesion, collective intelligence, and problem-solving abilities, while also utilising psychometric assessments to aid in understanding team dynamics. Systems Thinking: My approach incorporates a holistic view of organisations, focusing on leveraging high-impact areas and managing organisational polarities (e.g., individual needs vs. collective needs, human vs. technology) to foster better decision-making and conflict resolution.