Experienced call centre professional, sales coach and operational lead. Streamline your operation and develop your staff.
To grow your people you must first know your people.
An inspirational leader and negotiator who utilises a participative approach and who creates robust strategies to translate vision into achievements. Strong relationship management, problem solving and decision-making skills combined with teamwork and a passion for excellence have produced exceptional results. Outstanding communication skills with staff, customers and consumers alike, together with a high ability to satisfy clients from many sectors including utilities and telecoms are clearly apparent. A new challenge is being sought in order to promote the high level of current skills and competencies while simultaneously having an opportunity for new learning in the work place.