Owner of WebsitesByKris.com and NotesFromKris.com - one to do, the other to teach (respectively). 1997 was my first website and I've just stuck with it since then. My forte is in project management and detailing the steps necessary to get the project done. I specialize in creating relationships with partners in my community who can fill in the parts I dislike - like setting up and troubleshooting email issues. You need someone to walk you through the different tools and the different business processes to run your business effectively. You must start with a budget, determine your fixed costs and then determine your sales goals. Not as easy as it sounds.