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Created 10 years ago in Business / Getting Started
How do I manage, maintain, and scale an ambassador program? How does that influence the internal managerial strategy? How does that influence the external community management strategy? What do I need from other teams at my company to move onto this step?
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Joshua Renfro
Started and scaled a nationwide ambassador program into the largest user acquisition channel at one of the fastest growing companies in 2014, with a lower CPA than online. Grew a team of more than 1,000 active ambassadors nationwide, generating over 30K new users / month. I'll help you do the same. http://thenextweb.com/entrepreneur/2014/04/03/need-brand-ambassador-program-4-companies-right/
Reviews (16)
Solid advice on building an ambassador program for our product. Thank you Joshua.
Source: Clarity Eric Gower Oct 15, 2015Josh is ridiculously knowledgeable about the process of building ambassador programs. He is data-driven, creative and smart and has first hand experience on what works (and what doesn't) as well as the ability to adapt to your programs needs. Fun to talk to as well.
Source: Clarity Nathan Parcells Jan 29, 2015Joshua was very helpful and gave some insightful advice on how to build our referral program. He spent time outside of our calls to follow up with us and to find out about our progress. Joshua even went out of his way to email us helpful resources couple of times. He's very sharp at what he does and I recommend entrepreneurs to really seek his help when wanting advice on customer acquisition, referral programs, and ways to scale their business.
Source: Clarity Shanil Wazirali Jan 27, 2015Josh was incredibly helpful in determining whether or not an ambassador program made sense for our company. He listened to what we were considering, plan of action, goals, and asked a variety of critical questions that I hadn't thought of yet. No doubt, I saved a lot of time and money with just one call.
I've since redefined our current referral program and it's relationship to our biz dev strategy. Great guy, excellent advice, and offers insights with much more depth than I anticipated.
Source: Clarity Isamarie Perez Jan 15, 2015"My first conversation with Josh totally exceeded my expectations- not only did he share his experiences building the ambassador program for Lyft but inspired me to think even bigger. He currently has over 1000 ambassadors and uses various technologies to manage, organize, communicate and deploy them all remotely. I am really excited for all the events on the horizon and look forward to his continual guidance as we continue to grow and build Postmob."
Source: Clarity Tomo Marinkovic Jan 6, 2015Josh was incredibly helpful. He really took the time to understand the pain points I was facing and was very compassionate/genuine with all the feedback/advice he gave. His expertise and knowledge in this space is very high. I learned a ton and am excited about applying his suggestions to my business.
Source: Clarity Daniel Ahmadizadeh Dec 29, 2014Josh is awesome. Not only is he super clear as far as explanation goes, but he offers actionable advice based on deep experience in growth and user acquisition.
I really appreciated how patient Josh was in answering all of my questions, which varied from creating/managing an influencer program at a fast growing startup to ideas for generating new leads and increasing our user base.
Josh will my first call the next time I have questions!
Source: Clarity Krista Gray Dec 18, 2014Joshua is an expert at offline UA. Usually when I think of offline UA i think of "brand burn spend", Joshua taught me how to apply data driven spending tactics for offline campaigns. I would recommend Joshua to anyone interested in learning more about Online/Offline UA.
Source: Clarity Michael Migliero Dec 10, 2014Josh is focused, hard-working and incredibly smart. He understands people, how to execute on ideas with energy likened to only that of a tsunami and is an excellent teammate. He's someone I know I can rely on. The ambassador program grew as a direct result of his efforts. Absolute pleasure to work with.
Source: LinkedIn Lauryn Ballesteros Jan 13, 2015the startups.com platform
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