Fileserver application and database maintenance.
Systems department help desk customer support.
Supervise technical analyst team supporting all facility departments.
Manage data center local and wide area network processes.
Maintain communications among hardware peripherals: mainframes, fileservers, desktop computers, paging systems, laser printers, work cell controllers, satellites, radio frequency controlled devices, and plant automation machines.
Support and service application processes operating on various manufacturing and office automation platforms.
Develop software solutions utilizing programming languages: Microsoft Access, Excel, Visual Basic, Visual C++, and Assembly.
Implement processes to reduce application support issues and customer service calls to the IT help desk.
Utilize remote control software to manage networked devices from a central point of service.
Provide automated systems to improve quality and efficiency.