Ran website development & PMO at Zappos for 4 years. Grow Hacker in startups to fortune 500 companies - IBM, Pepsi, MasterCard. Agile, Scrum, Lean, Kanban evangelist. Analytics and UX junkie.
Lead various product management teams at startups such as TheLadders.com & GLG. I have tackled problems from every angle and can answer questions on the following topics: growth hacking, KPIs, analysis, conversions, funnel optimisations, web analytics, web analytics tools, UX, User research, specification and user story writing.
Established the website PMO for Zappos. Program managed the largest eCommerce migration project in eCommerce history. I can speak to everything ranging from creating a PMO, program managements methods, challenges, strategies, organisational methods to project management software, tips & tricks
While at Zappos, I introduced Scrum to our web development team, which we adopted as our primary web development methodology.
Also, created a Scrum team at GLG and lead an enterprise level Scrum adoption.
I hold my CSPO, CSM and CSP.
I have extensive experience running User Research labs in order to optimise UX. I can speak to establishing user panels, writing tasks and scripts, selecting UX tools, remote user tests, exit testing, testing types