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Clarity

Jessamyn West

vermont

Librarian & writer working with the digitally divided in Vermont. Former CEO/Community Manager MetaFilter.com. Internet Archive's Open Library manager. I can teach anyone to use a computer. I know why people can't use your website. I know why your comments section sucks.

$2.00/min

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Community Engagement eBooks Community Management Public Speaking Information Technology User-centered Design Books

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Perfecting Your Public-Facing Website or Application

I've worked with digitally divided people for over 20 years and can see websites through their eyes. I can help you avoid common mistakes.

How Do Modern Libraries Function?

Need to sell a product to libraries or understand the concerns libraries have? I can talk you through scenarios for big and small, rural and urban libraries.

Why Does My Comments Section Suck?

Every unhappy community is unhappy in its own way. I can help you figure out how to get your online community functioning more smoothly, reducing abuse and increasing gender diversity among your users.

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Member since June 2016