Customer Experience champion, #JTBD practitioner, dabbling in not just digital. Nerd, Geek, Technologist.
User experience researcher and designer with a background in software development that spans 18 years delivering digital and non-digital experiences for medium to large enterprises.
Engaged in technology communities: responsible for starting the Sydney Ruby/Rails meetups and involved in planning/execution of bi-annual Australia-wide railscamps. Recently co-organised RubyConf AU 2014.
With strong development skills and user experience design background, I provide a unique skill set and perspective to projects. Capable of spanning multiple roles from specialised service design for boutique offerings to running end to end software development life cycles.
I've been teaching/sharing my knowledge with communities for as long as I can remember. I've taught at TAFE (web development), General Assembly (Lean UX) and privately to corporates and startups.
Specialties: Client relationship management, UX research/design, development, community and team building, Lean, Agile, UX coaching.