James Hearn, MHA

It was my pleasure to be associated with James at US Oncology. As a Lean Six Sigma Black Belt, James showed his ability to analyze situations and recommend changes to improve processes and enhance workflows. He also possesses the ability to impart his knowledge in an enlightening manner that facilitates an understanding of his findings and methods. I believe that James would be an asset to any organization seeking a personable, knowledgable, and diligent team member.

I have worked closely with James on numerous six sigma initiatives at Valley Baptist Health System. He is a true "change agent" and has ability to take on projects in any area of the hospital. He is a capable and talented individual that I have no hesitation recommending.

I had an opportunity to see James' work on a number of quality and operational efficiency initiatives within our health system. His skill and work ethic are remarkable, as were his contributions to our organization. In addition to the work he did directly on several initiatives, he also served as a resource to other managers on many more. His superiors and peers were equally complimentary of his work.

James is a highly motivated, data driven, intensly hardworking individual who will not hesitate to impress through his work. I have been previleged to work with James in a Quality Improvement capacity and have been extremely impressed with his attention to detail and data with a motivated and positive character in carrying out his results.

James is an honest and strong performer. He has adapted to difficult situations and found appropriate avenues to pursue when overcoming obstacles. I would be honored to work with him again!!

I have worked with James on numerous six sigma initiatives that have been completed at Valley Baptist Health System over the last few years. He has taken on projects where his knowledge of the area is limited but by the time the project has moved into the Improve phase, James understands the healthcare concepts, the issues at hand, and knows where to locate best practice information for the team.
When working with his teams he pushes the team to fully analyze the issue and develop the best solution. His change agent skills are excellent and he has used them with great outcomes on all of his projects. Most recently, I have been working with James on National Patient Safety Goals in designing measurement tools and gage r&rs. I would highly recommend James for a black belt position.