specialize in transforming organizations to better discover, create, and deliver value to clients and end-users while improving top and bottom-line performance.
I've developed the ability to easily adapt to new industries, market segments, and internal processes to identify critical opportunities and formulate effective transformation plans, resulting in 100's of millions of dollars in business impact.
I strive to cultivate productive relationships with diverse stakeholders, from globally recognized thought leaders to front line staff, collaborating to realize game-changing strategies and consistent year-over-year increases in revenue, customer satisfaction, creating the foundation for long-term profitable growth.
As a Chief of Staff and senior executive, I have led and supported matrix teams of up to 250 located across the globe focused on marketing, business development, and joint ventures/acquisitions.
- Operational Excellence, Business Transformation, Strategy Execution, Digital Transformation, Change Management
- Customer Experience & Service Excellence
- Complex Project and Program Management
- Lean (Toyota Production System) Deployment - Danaher Business System
- Operations: Commercial, Sales, Marketing, Manufacturing, Supply Chain, Saas, Paas, Service
- People Development: Training, Coaching, Building High Performing teams, Facilitation
- Productivity, Quality Improvement & Cost Reduction - WorkOut, Kaizen, Sprint, SAFe, Agile/Scrum
- Six Sigma Deployment - DMAIC, DFSS, DfX
- Strategic Marketing - customer advisory boards, thought leadership, strategic partnerships, customer insights, market intelligence, market research, thought leadership
- Communications - Strategic, Internal, External
- Data Analytics and Statistical Analysis