$2.50/min

Soft Skills Development: Communication Skills

New Arrival
Created 7 months ago in Skills & Management / Other

With over 15 years of experience in communication training and coaching, I help individuals and teams enhance their communication skills, which serve as the foundation for developing other emotional intelligence (EQ) competencies. Communication coaching empowers clients to handle demanding users and colleagues confidently, resolve conflicts effectively, and build supportive, collaborative, and customer-focused environments, ultimately boosting interpersonal skills and team cohesion.
How I Can Help:
• Perception
• Communication processes
• Assertiveness
• Affirmative speech without negative triggers
• Active and deep listening
• Non-verbal communication
• Professional standards across channels (e.g., telephone, email, chat platforms, and social media)
• Unconscious processes: managing communication "noise" and information filters
• Conflict resolution
• Relationship-building in customer and team settings
• Handling demanding users and colleagues
• …and many more!

This training empowers clients to handle demanding users and colleagues confidently, resolve conflicts effectively, and build supportive, collaborative, and customer-focused environments, ultimately boosting interpersonal skills and team cohesion.
*I cover all aspects of communication skills development for both groups and individuals. If you don’t see exactly what you’re looking for in this description, feel free to reach out with your questions or specific needs, and we’ll find the right approach, technique, or method tailored just for you.

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