Olga has a double life. By day, she creates the UX strategy for new banking services, transforming complex processes into simple and joyful interfaces in Nurun, a design consultancy where magic happens. By night, Olga researches on how to reduce computer anxiety with service design techniques. Maybe you also know her as Itákora, the Interaction Craftswoman.
Olga Revilla holds a PhD in Industrial Engineering, a degree in Journalism, a master in Ergonomics and Human Factors and another in Multimedia Design.