Digital Transformation and Automation

Ioana Iordache

Berlin
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Global Business Strategist with cross-industry expertise, leveraging Design Thinking and AI/ML capabilities. Currently heading the customer retention strategies for one of the most successful start-ups in the travel and mobility industry. Throughout my career, I supported organizations by driving customer centric retention strategies in industries where customer experience plays a key role: the mobility, the automotive and the luxury industries. To learn more about my background, visit my LinkedIn profile: https://www.linkedin.com/in/ioanaiordache/