Why didn't I receive my email or SMS notification?
Sometimes a small spelling error can be the cause of the confusion. To make sure your email address and phone number is correctly entered, go to your Account > Settings > Notifications.
It's also possible your email provider mistakenly marked our emails as spam and sent them to your spam or junk folders. You can help avoid this by removing our messages from your spam list and adding "firstname.lastname@example.org".
Can't find what you're looking for?
Send us an email. Phone support is available by appointment only. Please email us your name, phone number, problem/issue and availability Mon - Fri 9am - 5pm EDT.