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Expertise
MenuSupport Team Creation, Management, and Engineering Escalation (Software Startup)
Created 4 years ago in Product & Design / User Experience
I have been a support engineer, and started and lead a support engineering team. My engineering team at an early stage startup handled front-line support and development issues. I can explain how to initially handle software support issues, how to grow the team, and when and how to switch over to a separate Support Team from Engineering.
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Greg Micek II
Houston, TX
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Founder of Octaria, a software development company focusing on web and mobile applications. Experienced Software Engineer, Dev Manager, and Support Engineer.
Reviews (2)
My call with Greg was amazing! He really listened to my business needs and took notes and gave awesome recommendations. Will definitely book a call again with him!
Source: Clarity chelsy gray Aug 17, 2021the startups.com platform
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