Currently based in Tokyo, helping globally. Over a decade in IT leadership, and personal coaching — blending logic, empathy, and strategy to help others move from confusion to confident action while also getting rid of their computer issues.
• Software installation and configuration • Malware and virus removal • System cleanup and optimization • Driver and update issues • Network and connectivity troubleshooting Over 10 years of IT experience supporting clients in healthcare, telecom, and small business environments. Certified in CompTIA A+ and Apple ACPT. Reliable, clear communication and quick resolutions — all handled securely online.