Frank Ebert is a highly accomplished executive level performer in the field of Information Technology, boasting an impressive 11-year career path. His expertise lies in site management, including onsite and third-party contact and communication. He excels in Cloud and Network platform computing, with experience across various platforms. Additionally, Frank possesses exceptional technical troubleshooting skills, both in end-user support and network maintenance. His proficiency extends to messaging platforms such as Exchange and Office365. Frank has also demonstrated his proficiency in mobile device management and telephony systems, particularly with AirWatch and Intune. Furthermore, he has gained valuable experience in e-commerce through his self-employment ventures. Frank is recognized for his crisis management abilities and possesses outstanding soft skills, enhancing his effectiveness in various organizational settings. Since 2022, I have been focusing on expanding my skills in the field of Artificial Intelligence. This includes using various AI technologies: AI open-source models, ChatGPT, customized chatbots (lead generation/KB article queries) and prompt engineering. My goal is to help leverage the power of AI, aimed at improving corporate operations. Specializing in the automation of enterprise processes, using Zapier and related platforms. Experience with Azure OpenAI Studio “playground” for AI design/script creation/business use case development.
