Elizabeth James, MBA, CSM Salesforce.com Architect and Coach

Do you need help with Salesforce? I am a Salesforce Solution Architect with over 8 years of experience designing and building solutions for my clients of all sizes, from start-ups to Fortune 100 companies, and I want to share my expertise with you to help solve your business challenges. Sometimes you need a quick tutoring session so that you can solve your own problems, and sometimes you just need someone to pick up a challenge and run with it. And if you already have a Salesforce Admin, sometimes you need an expert to support them in their daily work. This is what you can expect by working with me to solve your Salesforce challenges. Support - Q&A on specific questions or challenges - Troubleshooting specific issues - Expert advice for a healthy org (i.e. an optimized Salesforce environment) Coaching - Consult on best practices - Advice on user adoption - Solution design advice and roadmapping Solution Design and Build - Business analysis - Process design and optimization - Requirements gathering and synthesis - Solution design - Configuration (including building custom objects, Lightning user interface, validation rules, formulas, custom apps, flows, workflow automation, approval processes, email automation, etc.) - Reports and Dashboards - Training - Custom quick reference materials for your specific solution (to supplement user training) BONUS - Other skills and experience I bring to every gig - Certified ScrumMaster / Agile project mgmt - User experience consulting - Change management consulting