APRO Software (http://apro-software.com/) - Software Development Company
(November 2015 - Present)
POSITION: Chief Operating Officer
RESPONSIBILITIES:
Build sales team from scratch and set the targets for the sales representatives:
coach and develop the sales team; help resolve dysfunctional behavior of each team member
meeting the sales targets of the organization through effective planning and budgeting,
track the performances of the sales team
devises strategies and techniques necessary for achieving the sales targets
familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to offer them the best solution
map potential customers and generate leads for the organization, generating new opportunities for the company
develop lucrative incentive schemes and introduce monetary benefits to encourage sales team to deliver their level best
implementing CRM system in the company and teach sales team to work within the system
provide status reporting of team activities against the program plan or schedule
extract the best out of each employee; motivate and inspire team members; encourage creativity, risk-taking, and constant improvement
Brand promotion through the participation in the International IT conferences and events as a speaker
Formulates policies and planning recommendations to the Board
Design and implement business strategies, plans and procedures
Set comprehensive goals for performance and growth
Establish policies that promote company culture and vision
Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
Evaluate performance by analyzing and interpreting data and metrics
Write and submit reports to the CEO in all matters of importance
Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
Manage relationships with partners/vendors
ACCOMPLISHMENTS:
Achieved aggressive business goals and drove the evolution of concepts into achievable business strategies
Effectively managed production process with close attention to budgets, timeframes, quality, and product specifications
Identified and capitalized on new growth opportunities through market analysis, product development expertise, and keen business instincts
Developed and implemented strategies that increase product awareness, market share and profitability
EXPERTISE
Building sales team
Management
Business Development
Optimization of business processes
Generation of business solutions
Strategic Thinking
Collaboration
Emotional Intelligence
Motivation
Feedback
Making Values Visible and Viral
Communication
Critical thinking
REVOTECH LLC (www.revotechs.com) - Software Development Company
(April 2014 - November 2015)
POSITION: Chief Operating Officer
RESPONSIBILITIES:
Direct company operations to meet budget and other financial goals
Direct short-term and long-range planning and budget development to support strategic business goals
Establish the performance goals, allocate resources, and assess policies for senior management
Demonstrate successful execution of business strategies for company products and services
Direct and participate in acquisition and growth activities to support overall business objectives and plans
Participate in capital market development
Develop, establish, and direct execution of operating policies to support overall company policies and objectives
ACCOMPLISHMENTS:
Our management team has built strong сompany's development strategy;
What we have done:
an increase of the company's revenue for 2014-2015 by 2 times;
introduction of regulations that have been successfully performed by employees;
union of the team;
an increase of the company's staff from 10 to 50 employees in 6 months;
an opening of the 2 branch offices abroad
I have found a number of key employees through my own business network;
100+ interviews (developers, sales, HR);
I have established strong relationships with partners abroad.
EXPERTISE
Management
Business Development
Optimization of business processes
Generation of business solutions
Strategic Thinking
Creative approach to the implementation of each task
Collaboration
Emotional Intelligence
Motivation
Feedback
Making Values Visible and Viral
Communication
Critical thinking
MEGAPLAN (www.megaplan.ru) - IT Product Software Development Company
(July 2012 - April 2014)
POSITION: Senior Regional Sales Manager
RESPONSIBILITIES:
Manages a team of telesales representatives for a territory/region
Participates as a team member in strategic and tactical planning for the division
Develops working relationships with license, consulting, education, and/or support field managers to develop joint account plans
Develops and executes strategic regional plans utilizing resources from various marketing and sales functions to maximize revenue with frequent guidance from the area manager or director
Responsible for coaching, performance management, and career development of staff.
Participates in the recruiting process and provides hiring recommendations to senior management
Handles escalations and participates directly in complex sales situations to negotiate and/or resolve disputes and ensure customer satisfaction
Conducts regional sales forecasts, territory planning, demand generation, deal strategy development and trend analysis
ACCOMPLISHMENTS:
Increased sales of the Megaplan CRM product from 2012 to 2014 year with a 30% of margin
Directed the development and documentation of proprietary software projects in diverse environments
Execution of product, marketing and sales strategies that resulted in profitable growth and share gain
Utilize business sales skills at a progressive organization where these skills can make a significant impact on the bottom line
Reduced the time required to respond to customer requests and improve customer satisfaction by providing front line counter staff with the skills, knowledge authority needed to resolve customer enquiries and complaints
EXPERTISE
Meeting Sales Goals
Motivation for Sales
Territory Management
Presentation Skills
Performance Management
Building Relationships
Negotiation
Results Driven
Sales Planning
Managing Profitability
LANGUAGES:
ENGLISH - Professional working proficiency
RUSSIAN - Native
