Presentation Coaching

Donna was a true pleasure to work with. She has exceptional leadership skills, is very knowledgeable in the IT Project Management role and has an excellent personality. Donna and I were co-workers at Express Scripts (formerly Medco Health Solutions). I would highly recommend Donna to any company!

Donna is a GREAT example and promoter for Toastmasters. Beside her excellent ability to speak to any size audience, she has management skills which improved everyone's experience in Toastmasters.

Donna understands process and can see it and work to improve it for ANY organization.

Donna has organized many different events, pulling in the right talent to encourage others to attend.

Great person to have on board to help your department or company succeed!

Donna has the ability to make people feel very comfortable with her as she guides them in getting the job done on time. She has an ability to dig deep to find the root of the problem and resolve it especially in a crisis situation. People are drawn to her ability to management a project and people. Her technical and management skills are outstanding. I worked with her at Merck Medco and would welcome the opportunity to do it again. Wherever she goes they will be very fortunate to have her there.

I had the great pleasure of working with Donna while I was at Medco responsible for New Product Development. One of these products was a Patient Level Prior Authorization system that allowed parameter driven (i.e. quantity and days supply) authorizations to support Clinical coverage reviews and appeals. Donna was the tech lead and also served as the BA and Trainer of the system providing extremely detailed and comprehensive documentation. The product was a great success with our internal and external customers and Donna was the leading contributor.

Donna is an excellent, results-oriented Project Manager who gets the job done - on-time and within budget ! She is very customer-focused and creative in finding solutions to possible and unforeseen issues. I would highly recommend Donna.

When I was at Medco one of my responsibilities was to form and direct the Software Engineering Process Group (SEPG) one of my key hires into the group was Donna. She had extensive subject matter expertise and relationships into one of the most critical areas of the company and functioned great in her capacity in helping represent this groups interests and process in procesures in defining standardized processes at the Enterprise level and helping the areas she was responsible for quickly and effective adopt and institutionalize changes so they were compliant helping the firm raise it's CMMI Certification level which was a mission critical effort. Donna was well respected by her peers on the team and was clearly a leader among them. Her area and responsibilities were well managed and she had a strong work ethic, attention to detail, and always pursued quality results. She was a joy to have as a team member and functioned many times self directed.

I had the pleasure of working with Donna on a Pilot program at Medco regarding a Project Managment process upgrade. Donna went above and beyond her role to ensure the project not only was a process upgrade, but accepted our feedback in order to capture other items we can add into the proces. This would allow all end users a time savings and be able to provide the data/documents in an easier format. Many thanks to Donna in her role in this !

Donna is a great leader. Whenever a Toastmasters event or leadership position occurs during meeting times, Donna is sure to step up and help her fellow Toastmasters. Through this process, Donna continues to gain confidence in her speaking skills. With this confidence and her innate entrepreneurial spirit, Donna strives to venture and gain financial opportunities that make sense in her family's lives. What a marvelous opportunity to get to meet Donna and her family. They are a joy. In Northern New Jersey, they say we look alike. I consider that an honor. My next comment is that I'm Donna Hook....she's not.

We've competed together in Toastmasters contests, we've held training together and we've organized together. Donna is as good a leader as she is a team player. What an extraordinary person to have with you in your organization: as a vendor or a colleague or a competitor. Get to know Donna Hook. You'll be the wiser and richer for it.