I’m a Director of Housing Services with experience leading 120+ staff and delivering performance improvements across 41,000 homes.
I help housing managers and organisations:
• Reduce voids and improve turnaround
• Redesign allocations and lettings services
• Improve ASB handling and case management
• Fix customer experience issues
• Implement performance dashboards
• Lead large teams through change
• Improve governance and compliance
Book a quick call and I’ll give you clear, actionable solutions within 15–20 minutes.