>Created the first comprehensive IT Service Excellence Strategy in South Africa based on extensive research.
>Increased Siemens IT Services & Solutions operational user communication by 85.19%
>Increased Siemens IT Services & Solutions end-user customer satisfaction survey response rate by 99.5%.
>Increased Siemens IT Services & Solutions response rate to more than the Gartner industry standard of 15%.
> Increased Siemens IT Services & Solutions user attention and emotional connection by correspondence by more than 96.30%
>Have set up my own and clients web-based businesses and automated affiliate programs
>Alexa-website standard health writer and web content business writer
My backgound is basic conventional marketing, advanced affiliate marketing, affiliate management, basic SEO. My strengths are communication, business strategy and writing.