Founder & CEO at Journey CX. Alumni Advisor for The Next 36. Notable Young Entrepreneur of 2016.
It’s never been easier to
bring an idea to life. But nobody’s happy. (Wait, what?) Customers are flooded with options. Shareholders are having a hard time seeing an ROI.
Teams need to ask: What is the smallest possible thing
we can build that fulfills the need
while delighting people?
The way we work isn’t working. Everyone’s working longer hours in an attempt to keep up. Restructuring teams in search of the “best configuration” is commonplace.
Let's change our approach
to solving problems. Teams must solve by doing.
Adopt a “make, ship, learn” approach.