Founding Partner, 18 Coffees. Former global digital marketing & social media expert @ Bain & Co, digital director for @BarackObama @OFA. Content, community, (coffee) and changing the world.
I have deep experience in online communications, PR, and crisis management. My team was once attacked by the Syrian Electronic Army. Ask me about it.
I've consulted with many companies in different industries around growth strategy, customer acquisition, and customer engagement -- including as a digital marketing subject matter expert at Bain & Company and as growth lead at Digital Intent.
I've been deeply involved in creating social media strategies, programs, and running social teams for 8+ years -- including the team that ran @BarackObama for 3 years.