organizational development obsessive | finance-gone-tech-exec | how to lead and get real results (even) in a millenialized workplace | managing difficult personalities (your reports, or your bosses)
Whether you’re just starting to think about it and want to figure out where to go next, or have a complex set of systems to navigate and evaluate to improve your ROI, we should talk!
career strategist with experience with all styles of management; proven success in leadership; trusted advisor to senior leaders across industries
It doesn’t matter which style of manager you have - there’s a winning strategy for making your relationship with them one in which you can thrive.
It’s all about ensuring the value delivered becomes mission-critical to the end-user team. Once other solutions are replaced or surpassed by the efficacy and ease of use of your platform, there are ripple effects that impact later tech evaluations and even change staffing plans over time. Once you reach that point, it’s very easy to require a higher ongoing price.
Being able to effectively tie the product to revenue is a prerequisite for this strategy. Many organizations choose to set initial step-ups in price tied to either user growth (not recommended) or levered to company growth / output growth over time. Transparency about this likely price increase becomes less important as orgs become larger. Smaller clients will require much more work to increase price and it’s not always going to be worth the step-up due to churn risk and ROI on the upsale efforts.
Hope that helps!
Happy to chat! In particular, happy to cover the ways in which AI masks other very real business needs and appears as a “quick-fix” to something that is actually quite simple and straightforward to implement but still requires thoughtful execution.