JUST ENERGY GROUP, Toronto, Ontario
Innovation Manager
Managed innovation program to transform Just Energy from a retailer to an energy advisory. Launched 3 products in scale resulting in EBITDA contribution of $2.5 million. Directed ideas and cross-functional team from inception to completion, pivoting based on data metrics and consumer feedback.
Led the ideation of an energy shopping advisory service. Designed product structure and customer value proposition, pricing and bundling strategy; implemented a comparison algorithm, built e-commerce website, launched online door-to-door consumer marketing campaigns. Resulted in 8,000 unique visitors and 250 customers.
Designed a product based on smart thermostats data to deliver customer value. Architected data acquisition, launched pilot for 10,000 customers. Identified new revenue paths and implemented technical solutions increasing innovation lab projects turnover rate by 40%.
Initiated a consolidation process of unused customer data. Directed teams to digitize installation work orders and customer premise information as well as thermostats email alerts into a centralized database. Generated $180k in new sales leads from data queries.
Developed financial forecasting models to examine new products projected short and long-term growth based on key indicators, sales projections, cash flow analysis, valuation, assets, liabilities and credit risks.
ENGIE, Toronto, Ontario 2012 – 2015
Project Manager
Directed and completed 67 projects, budgets ranging from $70,000 to $750,000 totalling $4.3 million and elevating profit by $600k while acting as a reliable, confident & friendly corporate ambassador to external stakeholders.
Amended communication protocols between project leaders and supervisors to reduce lag time communications. Purchased iPads to 8 supervisors with cloud app synchronization. $2000 investment to resulted in $75k operational savings.
Corporate ambassador and business developer with client decision makers, building owners and general contractor’s upselling services and advancing to other contracts. Increased revenues by $1.2 million over 3 years.
Interacted with multiple sub-trades to explain the recent project estimating process with allocation at base cost, entering into negotiation with all trades resulting with a 10% discount on all quoted jobs.
Drafted a risk management plan due to lack of policies and procedures. Highlighted recognition of toxic projects, strengthening projects risk valuation resulting in a decrease of project acceptance driving down revenue by 20% while propelling profit by 5%.
AECOM, Markham, Ontario 2008 – 2012
Mechanical Engineer
Consulted contractor and project managers on engineering solution resulting in $3 million over 5 years.
Played a pivotal role as AECOM embarked on ISO 9001 certification, working collaboratively to meet the strict standards and acquire accreditation on the first attempt.
Streamlined the HVAC and piping design process for Canadian Imperial Commerce Bank branch portfolio to save 40% on budgeted hours and increase margin by $250,000.
Countered a 10% labour cost inefficiency in drafting techniques and procedures, conceiving and launching the Drafting CAD efficiency initiative, upgrading all designer software to the latest AutoCAD platform.
Reduced project execution process from 8 hours to 1 hour, streamlining all designer tasks.
PLANNING OFFICE, Ryerson University, Toronto, Ontario 2003 – 2008
Data Analyst
MILITARY SERVICE
ISRAEL DEFENSE FORCE, Israel 1996 – 1999
First Lieutenant – Airborne Infantry
EDUCATION
KELLOGG SCHOOL OF MANAGEMENT, NORTHWESTERN UNIVERSITY, Chicago, Illinois 2016
Executive Master of Business Administration
PROFESSIONAL ENGINEERS ONTARIO 2012
Professional Engineer (PE)
CANADA GREEN BUILDING COUNCIL 2009
LEED Accredited Professional (LEED AP)
RYERSON UNIVERSITY, Toronto, Ontario 2008
Bachelor of Engineering – Mechanical Engineering
