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How to Scale a Team While Maintaining High Quality Output and Team Satisfaction
Created 5 years ago in Skills & Management / Leadership

Serving on Zeitgold’s executive team, and reporting to the CEO, I was responsible for enabling product growth while ensuring exceptional customer satisfaction. I scaled my Operations team from 1 to >100 people, doubling the team every 10 months. The secret to ensuring consistent high-quality output is distinct investments into people strategy, recruiting, people development and retention.
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Arne Sandmann
Berlin, Germany
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• Versatile, results- and data-driven leader with a track record of solving complex problems and building high-impact, diverse teams that deliver exceptional results across functions and company stages • Advisor and coach to several companies spanning different business models (B2B, B2C, marketplace) and stages (startup and scale-up). Project work including scaling strategies, customer acquisition and retention, customer success and service, operational structure and processes, etc. • Extensive experience in the Medtech, Healthcare and Industrial Goods industries with focus on Digital Transformation, Operations, and Sales
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