How to Create Exceptional Customer Experiences

Arne Sandmann

Berlin, Germany
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• Versatile, results- and data-driven leader with a track record of solving complex problems and building high-impact, diverse teams that deliver exceptional results across functions and company stages • Advisor and coach to several companies spanning different business models (B2B, B2C, marketplace) and stages (startup and scale-up). Project work including scaling strategies, customer acquisition and retention, customer success and service, operational structure and processes, etc. • Extensive experience in the Medtech, Healthcare and Industrial Goods industries with focus on Digital Transformation, Operations, and Sales