Branch Manager at Bank over 8 years, Retail Assistant Manager, Coach, Customer Service expert
Are you thinking of a Retail Banking career? Would you like advice about getting promoted in Banking? I have been a Bank Manager for over 8 years and have worked at 3 different banks. I can let you know about the retail banking climate and what Managers are looking for when promoting staff.
Are you interested in increasing customer service at your company or business? I consistently have high customer service feedback at any job I have worked at. I have worked as a Bank Manager and as an Assistant Manager at a store and I always have higher scores than my team members in customer service. In addition, I have been successful at motivating the team that worked for me to increase customer service skills.
I have been instrumental to staff being promoted. At my last position 3 employees were promoted within 2 years, and the position before that 4 team members were promoted within 5 years.