13+ years in the web software development industry. 8+ years in IT Outsourcing.
As a Sales and Marketing Director of a mid-size Ukraine-based web and mobile development outsourcing company have interviewed, trained and managed team members; successfully led Sales Team to achieve set KPIs; assembled and led Marketing Team (SEO, PPC, PR, social media marketing). Designed and implemented business processes and cross-department interaction workflows; developed organizational documentation; understand revenue models, project pricing, billing process, team profit margin calculations; designed and executed overall company sales and marketing strategy.
As a Project Manager completed 100+ web projects. Collaborated directly with native English-speaking customers (US/European businesses, from small and mid-size to Fortune-500 companies). Experienced with Agile software development methodologies, have matrix-management experience, worked in a multi-cultural environment, remote team management experience, handled change requests, managed risks, wrote project documentation, estimated projects and tasks, reported project progress, managed team members.