Alazar liyew
Ethiopia, Bahir dar
alazarliyew@gmail.come
Summary
Highly motivated and results-oriented professional with a proven track record in customer service, administrative support, and project management. Seeking a challenging role where I can leverage my skills and contribute to the success of an organization.
Skills
• Customer Service: Exceptional communication, interpersonal, and problem-solving skills.
• Administrative Support: Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Project Management: Experience in planning, executing, and monitoring projects from initiation to completion.
• Data Entry: Accurate and efficient data entry and management skills.
• Time Management: Ability to prioritize tasks, meet deadlines, and work independently.
Experience
Customer Service Representative, ABC Company, Anytown, CA
• January 2023 - Present
• Provided excellent customer service via phone, email, and chat
• Resolved customer inquiries and complaints efficiently and professionally
• Maintained a positive and helpful attitude in all interactions
Administrative Assistant, XYZ Corporation, Anytown, CA
• June 2021 - December 2022
• Provided administrative support to the CEO and senior management team
• Managed schedules, prepared presentations, and organized meetings
• Answered phones, emails, and other correspondence promptly and courteously
Education
Associate's Degree in Business Administration, Anytown Community College, Anytown, CA
• Graduated May 2021
Certifications
• Certified Customer Service Professional (CCSP)
• Microsoft Office Specialist (MOS)
References
Available upon request.
