Over 20 years of experience in luxury retail, fashion, and hospitality leadership. Former senior leader with MCM, and career experience spanning Gucci, IWC Schaffhausen, and Celine. Currently transitioning to Christian Dior Couture as Store Director.
Specialized in:
• Customer experience & clienteling (luxury service & VIC engagement)
• Team leadership & coaching (building high-performing, inspired teams)
• Revenue growth strategies (ATV, UPT, MTM/MTO, top-line expansion)
• Cross-cultural expertise (Asia & North America markets)
Passionate about developing people, driving business growth, and setting new standards of luxury service excellence.
