AARON WHITWORTH, B.S., ITIL
Littleton, CO 80128
Cell: 413-695-0433
Email: aaronw060389@gmail.com
LinkedIn: https://www.linkedin.com/in/aaron-whitworth-b8a825117/
SKILLS SUMMARY
An aspiring, hard-working, yet adaptable Network Administrator with a strong, dedicated and diligent work ethic. Possessing an outstanding customer service mentality who has natural abilities to meet operational outcomes as set by management.
Logistics
Proficient in Microsoft Word & Excel
Possessed a TS/SCI Security Clearance
Time Management & Critical Thinking
Dynamic Leadership & Management
Customer Service
Detail Oriented & Excellent Communication
Adaptability
Network Security
Operating System Security
Familiar with Network Design
Define and manage network security
Install and modify firewalls
Design security architecture
Discover vulnerabilities
Evaluate malware tools
Perform system and technical threat analysis
Operate comfortably in UNIX/Linux, Windows Operating System and Kali Linux
Evaluate and perform OS Security
Identifying mobile threats and classifying them
Data Entry/inventory control systems
QUALIFICATIONS
Logistics/Business Operations
Collaborated with other departments to integrate logistics with business systems and processes, such as customer sales, order management, accounting, and shipping.
Managed over 1400+ clients and shipped over 1000 packages weekly.
Created and implemented new policies and procedures for logistical and accounting activities.
Directed distribution center of operations to ensure achievement of cost, productivity, accuracy and timeliness of objectives.
Resolved all problems concerning transportations, logistical systems, imports and exports, and other customer related issues.
Multiplied data entry and informational data base knowledge (Microsoft office, Excel, Lotus, Lester, etc.).
Negotiated contracts and saved the RSI over 100,000 in revenue in 2019.
Team Building
Collaborated with different departments to complete daily tasks to maximize productivity.
Contributed to daily departments planning and established/implemented daily procedures to improve daily operations.
Trained all new staff members and managed over 25 employees on daily operations and procedures.
Motivated staff members and trained-the-trainers for proficiency and accuracy.
Customer Service/Communication
Provided customers with excellent customer service in tracking their packages, requesting claims, providing special instructions for drivers.
Responded to customer inquiries regarding policies and procedures.
Received letters by clients sent to my Director including the satisfaction of customer service and procedures.
Spoke over several diverse meeting to fellow staff under stressful conditions.
Activated communication logs for different departments to ensure highest level of proficiency.
EMPLOYMENT HISTORY
Colorado Party Rentals Denver, CO
General Equipment Manager March 2020 - Present
Managed an accurate inventory of all rental equipment with a value of over 10 million dollars.
Managed over 25 employees with experience with hiring, terminating, training, scheduling, payroll.
Oversaw daily business operations.
Developed and implemented growth strategies and managing budgets.
Evaluated performance and productivity as well as researched and identified growth opportunities.
Generated reports and gave presentations including safety briefings.
Restaurant Solution Inc. Littleton, CO
Logistics Manager February 2018 – August 2019
Managed an accurate inventory of warehouse materials and supplies.
Scheduled and tracked inbound and outgoing shipments of products.
Recruited and trained of warehouse personnel.
Ensured materials are delivered to sites in a timely manner as per clients’ criteria
Assessed and recommended ideal shipping methods, routing or carriers to meet necessary parameters, specifications and costs.
Negotiated rates with carriers for the best prices while providing exceptional B2B account management.
Maintained customer service logs and safety records of employees.
Chatfield State Park Littleton, CO
Security Manager (Seasonal Temporary Position) April 2018 – September 2018
Responded to, investigated and composed of reports to any and all potential losses to the park
Coordinated loss prevention functions when needed.
Coordinated several park/community events and ensured the safety of all participants.
Coordinated with the State Park Service concerning medical responses, traffic management, or other duties as directed.
Developed and maintained a positive, collaborative relationship with the State Park Service.
Assisted with wind storms, floods, evacuations, and other emergencies.
Fiber Con. Baily, CO
Fiber Optic Technician August 2014 – January 2018
Resolved, repaired and installed fiber optics systems while ensuring that they work properly.
Examined and replaced faulty and old fiber optic cables and also organized scheduled maintenance routines for clients.
Fiber spliced and rectified fiber optic problem areas.
Developed sensor indicators and conducted timely inspections making sure the faulty fiber optic system doesn’t destabilize its performance.
Took care of the underground and underwater cabling requirements.
Recorded and tracked signal strength of different devices such as televisions, telephones to providing adequate performance analysis.
MILITARY SERVICE
United States Marine Corp. Oceanside, CA
3531 Motor Transport Operator August 2010 – August 2014
Operated and maintained tactical and commercial motor vehicle services.
Worked with distribution management to transport everything from people and supplies to resources and equipment, and amphibious vehicles or aircraft.
At times, provided automotive maintenance including the repair vehicles and equipment.
EDUCATION & TRAINING
LeaderQuest Centennial, CO
Computer User Support Specialist Program Completion Date: October, November 2019
Axelos – ITIL Foundation v4 Course
CompTIA – A+ (1001 & 1002) Course
CompTIA – Network+ (007) Course
CompTIA – Security+ (501) Course
University of Phoenix Lone Tree, CO
Bachelor of Science Degree in Business Graduation Date: January 2019
w/ Certificate in Management
Easthampton High School Easthampton, MA
Diploma Graduation Date: June 2007
CERTIFICATIONS
Axelos Global Best Practice London, UK
ITIL Certification (GR67109911AW) Expires: Indefinitely